Refund Policy

Last Revised: 01 December 2019

STANDARD REFUND TERMS

Annual Plans - Within 30 days of the date of the transaction
Monthly Plans* - Within 48 hours of the date of the transaction. *Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by greens247.com in accordance with the terms and conditions of the applicable product or service agreement (see here).
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

PRODUCTS WITH SPECIAL REFUND TERMS

Domain Name Registrations/Renewals

ALL SALES ARE FINAL: No Grace Period Provided for Refunds There is no grace period for refunds on new registrations or renewals, and we do not delete unwanted domain names.
We do not offer refunds on domains after the registration or renewal is complete. All sales are final (as stated on the shopping cart and per our registration agreement).
This includes fraudulent registrations, misspellings, or simply changing one's mind. Please verify spelling and number of years on new registrations and renewals once in the cart and again on the next page prior to purchase. This can help avoid unwanted domain registrations.

SEO Services

You can cancel SEO Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.

Social Media Management

Within 48 hours: You can cancel Social Media Management and request a full refund within 48 hours of initially purchasing or renewing.
After 48 hours: You will not be refunded the cost of the present or past months on any plan since the service has already been performed and in the quarterly plan an additional early cancellation fee of up to EGP 1,500 or it's equivalent in USD will be deducted from the subsequent months refund.

Professional Web Design Services

Web Services: 30% cancellation fee when in progress, non-refundable once complete.
Logo Design: 40% cancellation fee when in progress, non-refundable once Artwork Delivered
Website Makeover Services:30% cancelation fee when in progress, non-refundable once site is complete.

Purchased Product w/ Free Domain

In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on greens247.com website and is not subject to any promotion, discount, or other reduction in price).

Expert Services

If an Expert Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Hosting Services

If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Trustee Fees

Trustee fees are refundable if the domain was not successfully registered. Trustee fees, however, are non-refundable upon renewal.

Symantec SSL Certificates

30 Days refund grace periods

Weebly Website Builder

30 Days refund grace periods

SpamExperts Email Security

5 Days refund grace periods

SiteLock Website Security

5 Days refund grace periods

CodeGuard Website Backup

30 Days refund grace periods

PRODUCTS NOT ELIGIBLE FOR REFUNDS

· Cloud Servers
· Configuration Add-Ons
· Premium Domain Names
· Redemption Fees
. Gsuite
· Transfers (if successful)
. Domain Registration
. Domain Renewals
. WHMCS


Revised: 01/12/19
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